Manage who helps run your community by promoting trusted members to Admin, designating a Super Admin for continuity, or transferring ownership entirely.
Understanding the roles
- Owner — one per community. Full access, including billing, Stripe, and community settings.
- Admin — up to 3, promoted by the Owner. Can manage events, posts, members, join requests, Memory Board, Legacy Wall, and Messaging, and can edit community branding.
- Super Admin (optional, up to 1) — an Admin the Owner designates for continuity. Works exactly like a regular Admin day to day, with one extra ability: reclaiming ownership if needed.
- Member — everyone else. Can participate fully in the community but has no admin dashboard access.
📌 Note: A community can have up to 4 admin-level people total — the Owner plus up to 3 Admins (the Super Admin, if designated, is one of those 3).
Steps
Promoting or demoting an Admin
- Go to the Members page. Click Members in the left menu.
- Find the member you want to promote or demote.
- Click Make Admin (or Remove Admin) next to their name.
📌 Note: You can have up to 3 Admins at a time. If you’re at the limit, remove or demote one before promoting someone new.
Designating a Super Admin (Owner only)
- Go to Settings and find the Ownership section.
- Choose an existing Admin to designate as Super Admin.
💡 Tip: Talk with the person before designating them — Gettagether doesn’t require them to accept in-app, so it’s worth a real conversation about what the role means first.
📌 Note: A Super Admin can reclaim ownership at any time using a Transfer Ownership to Me button, which requires typing the community name to confirm. This is meant as a safety net (illness, account loss, etc.) — if the current Owner is unreachable, the community is never left stranded.
Transferring ownership (standard flow)
- Go to Settings and find the Ownership section.
- Click Transfer Ownership and choose an existing Admin to receive it.
- The recipient has 7 days to accept the transfer by email. Once they accept, they become the new Owner, and you’re automatically moved to Admin.
📌 Note: Ownership can only be transferred to someone who’s already an Admin. Promote them first if they aren’t one yet.
📌 Note: Your Stripe Connect account doesn’t transfer with ownership — it’s tied to your own legal identity. The new Owner will need to connect their own Stripe account before paid events or shop checkout can resume.
💡 Tip: As Owner, you can’t demote yourself directly — transferring ownership is the only way to step down, and it always leaves you as an Admin afterward, not removed from the community.