Manage your community’s subscription any time from Billing — change your plan, update your payment method, or cancel with just a couple of clicks.
Steps
- Go to Billing (Owner only). Click Settings, then Billing.
- Review your current plan. You’ll see your current plan, billing term, and status.
Changing your plan
- Click Manage Billing. This opens Stripe’s secure Billing Portal.
- Choose your new plan or term, or update your payment method, and confirm.
📌 Note: Multi-month plans (6-month or 12-month) renew at the same term automatically. If you want to switch terms — say, from monthly to annual — do it from the Billing Portal before your next renewal.
Canceling your subscription
- Click Manage Billing, then choose Cancel Subscription.
- Confirm cancellation.
📌 Note: Your community stays fully active through the end of your current billing period — canceling just turns off auto-renewal. There are no refunds for unused time.
📌 Note: If you locked in early-bird pricing, canceling and rejoining later means you’ll lose that rate. If you’re planning a break between reunions rather than stopping for good, consider switching to Archive Mode instead — it’s a lower-cost way to keep your community and its memories alive between events, without losing your subscription continuity.
💡 Tip: You’ll get a reminder email 30 days before any renewal, so there’s always time to make a change before you’re billed.