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How to setup & sell in the shop

The Community Shop lets you sell reunion merchandise — t-shirts, keepsakes, and more — with payments and order tracking built right in.

Steps

Enabling the Shop

  1. Turn on the Shop (Owners and Admins). Go to Settings and turn on the Shop feature. A Shop link appears in the left menu.
  2. Connect Stripe (Owner only). Go to Settings and click Connect Stripe. This opens Stripe’s hosted onboarding — follow the prompts to verify your identity and bank details. You’ll need this connected before members can check out.

📌 Note: Only the community Owner can connect Stripe. Admins can list products and manage orders, but payment setup is an Owner-only step.

Adding product listings

  1. Go to the Shop page. Click Shop in the left menu.
  2. Click Add Product.
  3. Fill in the details.
    • Name
    • Price
    • Description
    • Options (optional) — a single option set, like Size: S/M/L/XL
    • Photo (optional)
  4. Click Save. Your product appears in the shop for members to browse.
  5. Mark an item sold out. Open a listing and toggle Sold Out any time you’re out of stock — the listing stays visible but members can’t purchase it.
  6. Edit or remove a listing. Open a listing and choose Edit or Delete to update or take it down.

How members make purchases

  1. Members browse the Shop, add items to their cart, and click Checkout.
  2. They pay securely by card, right on the checkout page.
  3. Members get an order confirmation and can see their order status any time under their orders.

📌 Note: During beta, Add to Cart and Checkout are temporarily disabled with a notice — members can browse listings but can’t purchase yet.

Fulfillment (handled outside the app)

  1. Go to Orders on the Shop page to see every order, including the member’s shipping address.
  2. Add a tracking number and click Mark Shipped once an order goes out. Members will see the updated status and tracking number on their end.
  3. Pack and ship orders yourself — Gettagether tracks orders and status, but doesn’t handle packing, shipping, or carrier labels. That part is entirely up to you.

📌 Note: Refunds are issued from your Stripe dashboard, not from Gettagether. If a member needs a refund, process it there.

💡 Tip: A small platform fee (1% + $0.25) applies per transaction — the rest goes straight to your connected Stripe account on your normal payout schedule.

NOTE: Before you can accept payments in your shop, you’ll need to create a Stripe account. The instructions to do this are in this help article – https://gettagether.com/help/how-to-setup-a-stripe-account/

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